Terms of service

Terms of Service

Last updated: 9 August 2026

These Terms of Service (“Terms”) govern your use of the JerseyTeamsWorld.com website (the “Site”) and any products or services purchased through the Site.

The Site is operated by RETAIL AVENUE LTD, Company Number 17343264, trading as Jersey Teams World.

By accessing or using the Site, or by placing an order through the Site, you agree to these Terms. Please read them carefully before using the Site or placing an order.

Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted under applicable law.

1. About Us

Legal Company Name: RETAIL AVENUE LTD
Company Number: 17343264
Trading Name: Jersey Teams World
Website: JerseyTeamsWorld.com

Registered Business Address:
RETAIL AVENUE LTD
340 Audley Range
Blackburn
Lancashire
BB1 1UB
United Kingdom

Customer Support: support@jerseyteamsworld.com

2. Using Our Website

You may use our Site only for lawful purposes and in accordance with these Terms.

You must not use the Site:

  • For any unlawful or fraudulent purpose.
  • To infringe the rights of another person or business.
  • To interfere with the security or operation of the Site.
  • To introduce viruses, malware, or other harmful code.
  • To attempt to gain unauthorised access to our systems or accounts.
  • To copy, reproduce, scrape, exploit, or distribute substantial parts of the Site without our written permission.

We may restrict or suspend access to the Site where reasonably necessary to protect the Site, our customers, our business, or third parties, or where you materially breach these Terms.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours, sizes, prices, and other information displayed on the Site are accurate and up to date.

However, colours may appear differently depending on your device or screen settings, and minor differences between photographs and the actual product may occur.

Product availability may change without notice. We reserve the right to discontinue products or update product information.

Nothing in this section affects your statutory rights concerning products that are faulty, not as described, or otherwise fail to meet the requirements of applicable consumer law.

4. Product Authenticity and Descriptions

Where a product is described on the Site as officially licensed, authentic, or otherwise associated with a particular manufacturer, league, team, or brand, that description is intended to accurately reflect the product being offered for sale.

We do not knowingly sell counterfeit products. Product descriptions should always be read carefully before placing an order.

5. Prices

Prices displayed on the Site are the prices applicable to the products at the time of purchase, subject to any applicable taxes, delivery charges, discounts, or other charges shown during checkout.

We may change prices from time to time. A price change will not affect an order that we have already accepted, except where an obvious pricing error is involved.

If we discover an obvious pricing or product information error after you place an order, we may contact you before fulfilling the order and give you the option to confirm the order at the correct price or cancel the order for a full refund.

6. Placing an Order

When you place an order through the Site, you are making an offer to purchase the selected products.

After placing an order, you will normally receive an order confirmation email acknowledging that we have received your order. This confirmation does not necessarily mean that the order has been accepted.

A contract for the purchase of products is formed when we accept your order and confirm that the products will be supplied, subject to applicable law.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

  • A product is unavailable.
  • There is an obvious pricing or product information error.
  • We reasonably suspect fraud or unauthorised activity.
  • An order appears to be placed for fraudulent resale or other prohibited activity.
  • We are unable to process the payment.

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

7. Payment

Payment must be successfully completed through one of the payment methods available at checkout.

Available payment methods may include credit or debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and other payment methods offered at checkout depending on your location and eligibility.

Payments are processed through third-party payment providers. We do not normally store complete payment card details on our own systems.

8. Shipping and Delivery

We ship orders to the destinations available at checkout.

Available shipping methods, estimated delivery times, and applicable delivery charges will be displayed during checkout or communicated in our Shipping & Delivery Policy.

You can review our Shipping & Delivery Policy for additional information about processing, delivery, tracking, and shipping.

Shipping & Delivery Policy

Delivery dates and times are estimates unless we have expressly agreed to a specific delivery date or period.

If an order is delayed or does not arrive within the applicable period, please contact us at support@jerseyteamsworld.com so that we can investigate.

Nothing in these Terms limits any rights you may have under applicable consumer law in relation to delivery.

9. Returns, Refunds and Exchanges

Our returns and refund procedures are explained in our separate Refund & Return Policy.

Refund & Return Policy

Nothing in our Refund & Return Policy or these Terms is intended to remove or reduce any statutory consumer rights that apply to your purchase.

Where applicable, customers may have statutory rights relating to faulty, defective, misdescribed, or otherwise non-conforming goods in addition to any voluntary return policy offered by us.

10. Order Cancellations

If you wish to cancel an order before it has been dispatched, please contact us as soon as possible at support@jerseyteamsworld.com.

We will consider cancellation requests in accordance with the status of the order and applicable consumer law.

Where applicable, consumers may also have cancellation rights under distance-selling and consumer legislation. Any applicable statutory cancellation rights are not excluded by these Terms.

11. Customer Accounts and Information

If you create an account or place an order, you agree to provide accurate and current information.

You are responsible for keeping your account information and login credentials secure and for notifying us if you believe your account has been accessed without authorisation.

We may suspend or restrict an account where reasonably necessary for security, fraud prevention, or material breach of these Terms.

12. Intellectual Property

Unless otherwise stated, the Site and its content, including text, graphics, logos, photographs, designs, layout, and other materials, are owned by or licensed to us and are protected by applicable intellectual property laws.

You may access and use the Site for personal and lawful purposes. You must not reproduce, modify, distribute, publish, sell, or commercially exploit Site content without our prior written permission, except where permitted by law.

13. Customer Reviews, Feedback and Submissions

If you voluntarily submit a review, comment, photograph, suggestion, feedback, or other content to us, you remain responsible for that content.

You must not submit content that:

  • Is unlawful, fraudulent, defamatory, threatening, abusive, or obscene.
  • Infringes another person's copyright, trademark, privacy, or other rights.
  • Contains malicious software or harmful code.
  • Misrepresents your identity or affiliation.
  • Contains false or misleading information.

Where you submit content for publication, you grant us a non-exclusive, royalty-free licence to use, reproduce, display, and publish that content for purposes connected with operating and promoting our Site, subject to applicable law.

We may remove or refuse to publish content that we reasonably believe breaches these Terms or applicable law.

14. Third-Party Services and Links

Our Site may contain links to or integrations with third-party websites, payment providers, applications, services, or tools.

Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party websites or services that we do not operate or control.

This does not affect any rights or responsibilities that cannot legally be excluded.

15. Privacy

Your use of the Site and our processing of personal information are governed by our Privacy Policy.

Privacy Policy

16. Website Availability

We aim to keep the Site available and functioning properly, but we cannot guarantee that the Site will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify parts of the Site where reasonably necessary for maintenance, security, updates, technical issues, or other operational reasons.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

In particular, nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

We also do not exclude or restrict your statutory rights in relation to products supplied by us, including applicable rights concerning faulty, defective, or misdescribed goods.

Subject to the above, we will not be responsible for losses that are not reasonably foreseeable or that are outside the scope of our reasonable responsibility, to the extent permitted by applicable law.

18. Events Outside Our Reasonable Control

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, such as natural disasters, severe weather, war, terrorism, government action, labour disputes, major transport disruption, widespread internet or telecommunications failures, or similar events.

This section does not remove any rights you may have under applicable consumer law.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, legal requirements, or other operational reasons.

The latest version will be posted on this page together with the date it was last updated.

Changes will not retrospectively alter rights or obligations that have already arisen under an accepted order unless required or permitted by law.

20. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales, except where applicable consumer protection law provides you with mandatory rights or protections under the laws of the country in which you live.

If you are a consumer, nothing in this section prevents you from relying on mandatory consumer protections available to you under applicable law.

21. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be modified or removed to the minimum extent necessary, while the remaining provisions will continue to apply.

22. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping & Delivery Policy, and any other policies expressly incorporated into these Terms, form the agreement governing your use of the Site and your purchases from us, subject to applicable law.

23. Contact Information

If you have questions about these Terms, please contact us:

RETAIL AVENUE LTD
Company Number: 17343264
Trading as: Jersey Teams World
JerseyTeamsWorld.com

Registered Business Address:
340 Audley Range
Blackburn
Lancashire
BB1 1UB
United Kingdom

Email: [support@jerseyteamsworld.com](mailto:support@jerseyteamsworld.com)