Privacy policy

Privacy Policy

Last updated: 9 August 2026

This Privacy Policy explains how JerseyTeamsWorld.com (the “Site”) collects, uses, stores, and shares personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

The Site is operated by RETAIL AVENUE LTD, Company No. 17343264.

1. Who We Are

Legal Company: RETAIL AVENUE LTD
Company Number: 17343264
Trading Name: Jersey Teams World
Website: JerseyTeamsWorld.com
Email: support@jerseyteamsworld.com

Registered Business Address:
RETAIL AVENUE LTD
340 Audley Range
Blackburn
Lancashire
BB1 1UB
United Kingdom

For privacy-related questions, requests, or complaints, please contact us at support@jerseyteamsworld.com.

2. Personal Information We Collect

The information we collect depends on how you interact with our Site.

Information You Provide to Us

When you place an order, create an account, contact us, or otherwise provide information to us, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Order details and purchase history
  • Information you provide when contacting customer support
  • Account information, where applicable

Payment transactions are processed through our payment providers. We generally do not have access to your complete payment card number or card security code.

Information Collected Automatically

When you visit our Site, certain technical and usage information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Time zone and approximate location
  • Pages and products viewed
  • Search terms and interactions with the Site
  • Referring website or source
  • Cookie and similar technology information

This information may be collected through cookies, pixels, tags, log files, analytics technologies, and similar technologies.

3. How We Use Personal Information

We may use personal information for the following purposes:

  • To process and fulfil orders.
  • To process payments and prevent fraudulent transactions.
  • To arrange shipping and delivery.
  • To provide order confirmations and delivery updates.
  • To communicate with you about your order.
  • To provide customer support.
  • To manage customer accounts where applicable.
  • To process returns, refunds, and exchanges.
  • To improve and maintain our website.
  • To analyse website usage and performance.
  • To protect the security of our website and services.
  • To comply with legal and regulatory obligations.
  • To send marketing communications where you have provided consent or where another lawful basis permits us to do so.

4. Lawful Bases for Processing

Where UK or European data protection law applies, we process personal information using one or more lawful bases, depending on the circumstances.

  • Contract: Where processing is necessary to provide products and services you have ordered.
  • Legal obligation: Where processing is necessary to comply with applicable laws, accounting requirements, tax obligations, or legal requests.
  • Legitimate interests: Where processing is necessary for legitimate business purposes, such as website security, fraud prevention, customer service, and improving our services, provided those interests are not overridden by your rights.
  • Consent: Where we ask for your consent, such as for certain marketing or non-essential cookies. You may withdraw consent where applicable.

We do not rely on a single lawful basis for all processing activities. The applicable basis depends on why and how the information is being processed.

5. Shopify and Service Providers

Our online store is hosted and operated using Shopify. Shopify provides technology and services that help us operate our online store, process orders, support checkout, and provide related services.

You can read Shopify's privacy information here: Shopify Privacy Policy.

We may also use third-party service providers for purposes such as:

  • Payment processing
  • Shipping and delivery
  • Fraud prevention
  • Website analytics
  • Customer support
  • Email communications
  • Advertising and marketing, where applicable
  • Website security and technical services

We only provide service providers with information reasonably necessary for them to perform their services, subject to applicable contractual and legal requirements.

6. Payment Information

Payments are processed through the payment methods and payment providers available at checkout.

Depending on your location and checkout eligibility, available payment methods may include credit or debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and other supported payment methods.

We do not intentionally store complete payment card numbers or card security codes on our own systems. Payment information is handled by the applicable payment processor in accordance with its privacy policy and security practices.

7. Analytics and Advertising

We may use analytics and advertising technologies to understand how visitors use our Site, measure website performance, improve our services, and, where permitted, provide relevant advertising.

These services may use cookies, pixels, tags, or similar technologies.

For example, we may use Google Analytics or other analytics services if they are enabled on our Site.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

If you have questions about a specific analytics or advertising technology used on our Site, please contact us at support@jerseyteamsworld.com.

8. Cookies

Cookies are small files stored on your device when you visit a website. We use cookies and similar technologies to operate our store, remember preferences, support checkout, understand website usage, and, where applicable and permitted, support marketing and advertising.

Cookies may include:

  • Essential cookies: Required for the website, shopping cart, checkout, security, and core functions.
  • Functional cookies: Used to remember preferences and improve your experience.
  • Analytics cookies: Used to understand website traffic and usage.
  • Advertising cookies: Used where applicable to measure advertising and provide relevant marketing.

The exact cookies used may change as we add, remove, or update Shopify features, applications, analytics services, or advertising technologies.

You can manage cookies through your browser settings and, where available, our website's cookie or privacy settings.

Disabling certain cookies may affect the functionality of parts of the Site, including shopping cart and checkout features.

9. Sharing Personal Information

We may share personal information with third parties where necessary to operate our business and provide our services.

These parties may include:

  • Shopify and related Shopify service providers
  • Payment processors
  • Shipping and delivery providers
  • Fraud prevention and security providers
  • Analytics providers
  • Customer service and communication providers
  • Advertising and marketing providers, where applicable
  • Professional advisers and service providers
  • Government authorities or law enforcement where legally required

We may also disclose information where necessary to establish, exercise, or defend legal claims, protect our rights, prevent fraud, or protect the security of our customers, website, or business.

10. International Transfers

Some of our service providers may process personal information outside the United Kingdom or European Economic Area.

Where personal information is transferred internationally, we will take steps required by applicable data protection law to provide appropriate safeguards for those transfers.

Depending on the circumstances, safeguards may include adequacy regulations or decisions, standard contractual clauses, or other legally recognised transfer mechanisms.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, maintain business and transaction records, comply with legal and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements.

The specific retention period depends on the type of information and the reason for which it was collected.

When personal information is no longer required, we will take reasonable steps to securely delete, anonymise, or otherwise dispose of it, subject to applicable legal requirements.

12. Your Data Protection Rights

Depending on where you live and the applicable law, you may have rights regarding your personal information.

These may include:

  • The right to request access to personal information we hold about you.
  • The right to request correction of inaccurate or incomplete information.
  • The right to request deletion of personal information in certain circumstances.
  • The right to request restriction of processing in certain circumstances.
  • The right to object to certain processing, including processing based on legitimate interests.
  • The right to data portability where applicable.
  • The right to withdraw consent where processing is based on consent.
  • The right to object to direct marketing.

To exercise an applicable right, please contact us at support@jerseyteamsworld.com.

We may need to verify your identity before completing certain requests in order to protect your information.

13. Marketing Communications

Where permitted by law, we may send information about products, promotions, or services that may be relevant to you.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us at support@jerseyteamsworld.com.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional messages, such as order confirmations, shipping updates, or information relating to your purchase.

14. Automated Decision-Making and Fraud Prevention

Our payment and e-commerce service providers may use automated tools to detect potentially fraudulent or suspicious transactions.

These systems may analyse information such as transaction details, device information, IP addresses, and payment-related signals.

We do not intentionally make decisions based solely on automated processing that produce legal or similarly significant effects on customers unless permitted by applicable law and appropriate safeguards are in place.

15. Children and Minors

Our Site is not specifically directed at children. We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information improperly, please contact us at support@jerseyteamsworld.com. We will review the request and take appropriate action where required by law.

16. California Privacy Rights

If you are a California resident, California privacy law may provide you with additional rights concerning your personal information, depending on whether and how the relevant law applies to our business.

These rights may include rights to know, access, correct, delete, and opt out of certain uses or disclosures of personal information, subject to applicable legal exceptions.

To make a privacy request, please contact us at support@jerseyteamsworld.com.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

If applicable to our business and the processing activities involved, additional opt-out mechanisms may be provided through our website or privacy settings.

17. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to such signals across all technologies, our Site may not respond to every Do Not Track signal.

18. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should take appropriate precautions when using the internet and protecting your account credentials.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, legal requirements, or regulatory obligations.

When we make changes, we will update the “Last updated” date at the beginning of this Privacy Policy. We encourage you to review this page periodically.

20. Complaints

If you have a concern about how we use your personal information, please contact us first at:

Email: support@jerseyteamsworld.com

We will review and respond to your complaint in accordance with applicable requirements.

If you are not satisfied with our response, you may have the right to complain to the relevant data protection supervisory authority.

For organisations based in the United Kingdom, the relevant supervisory authority is the Information Commissioner's Office (ICO).

Visit the ICO complaints page

21. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

RETAIL AVENUE LTD
Company No. 17343264
340 Audley Range
Blackburn
Lancashire
BB1 1UB
United Kingdom

Email: support@jerseyteamsworld.com

Trading Name: Jersey Teams World
Website: JerseyTeamsWorld.com